Get in touch

Questions, bugs, or feedback? We read every message and usually reply within 1 to 2 business days.

Frequently asked questions

Tap any Pro feature inside the app to open the subscription screen. Your 3-day free trial starts when you subscribe, and you won't be charged until it ends.

Subscriptions are managed through your Apple ID. On your iPhone, open Settings, tap your name, tap Subscriptions, select Inside Story, and choose Cancel. You'll keep Pro access until the end of your billing period.

Inside Story Pro is $7.99 per month or $59.99 per year after your free trial. You can cancel anytime.

Yes. Everything you log stays in your private account. We never sell your health data or use it for advertising.

Open the app, go to Settings, and tap Delete Account. This permanently removes your account and everything you've logged, including your diary, symptoms, mood, stool logs, flares, medications, and appointments. This can't be undone.

Please email us with your device model and iOS version, plus a short description of what happened. It helps us fix things faster.